Privacy Policy – vitalitygrocer

Last updated: [21/04/2024]

Thank you for choosing to be part of our community at VitalityGrocer, accessible from [https://vitalitygrocer.com](https://vitalitygrocer.com). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy policy, or our practices with regards to your personal information, please contact us at contact@vitalitygrocer.com.

In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website ([https://vitalitygrocer.com](https://vitalitygrocer.com)), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services”).

1. What Information Do We Collect?

Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:
– Name
– Contact information (such as email address, phone number, and address)
– Account credentials (such as username and password)
– Payment information (we process your payment information through our payment gateway and do not store your credit card information)
– Any other information you choose to provide

Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our website.
We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2. How Do We Use Your Information?
In Short: We use the information we collect or receive:
– To facilitate account creation and logon process.
– To send administrative information to you, such as changes to our terms, conditions, and policies.
– To fulfill and manage your orders.
– To post testimonials with your consent.
– To deliver and facilitate delivery of services to the user.
– To respond to user inquiries and offer support to users.
– To send you marketing and promotional communications.
– To comply with our legal obligations.
– For other business purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our website, products, marketing, and your experience.

3. Will Your Information Be Shared With Anyone?
In Short: We only share information with your consent, to comply with laws, to protect your rights, or to fulfill business obligations.
We may process or share your data that we hold based on the following legal basis:
– Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
– Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
– Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
– Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
– Vital Interests: We

may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

4. How Do We Keep Your Information Safe?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

5. What Are Your Privacy Rights?
In Short: You have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the European Economic Area), you have rights that allow you greater access to and control over your personal information. These rights may include the right to request access and obtain a copy of your personal information, request rectification or erasure; restrict the processing of your personal information; and if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.

6. Do We Make Updates to This Policy?
In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.
We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

7. How Can You Contact Us About This Policy?
If you have questions or comments about this policy, you may email us at contact@vitalitygrocer.com or by post to:
VitalityGrocer

We hope you enjoy our services at VitalityGrocer!